Striving for constant improvement in your business is a usual and very much needed practice for your business. Business improvement has to be with respect to what is going on at your competitors place. By doing this you can ensure to be one step ahead of your competitors. One common […]
Customer Service is a system organized to provide a long-lasting link between the customer and the supplier from the time, the order is received, goods/services delivered and used, with the objective of satisfying customer needs constantly.
Managers are assigned the task of motivating and encouraging employees to work as a coherent team and produce ideas that promote the success and growth of business. However this task is not as simple as it sounds.
Employee retention is crucial for the success and survival of a business. Top employees are responsible for the strategic decision making, handling business finances and investments and other critical areas of a business.
Grievance means any discontent or dissatisfaction, whether expressed or not and whether valid or not, arising out of anything connected with the company that an employee thinks, believes or even feels is unfair, unjust or inequitable.
There are numerous reasons for organizations to retain their manpower strength. Establishing a dedicated and efficient set of talented employees ensures growth and success for every organization.
Robert Blake and Jane Mouton used a chart called Managerial Grid to describe five types of managerial styles. They make use of the terms ‘concern for people and concern for production” and “concern for people”. These two dimensions are plotted on a 9-point scale on two separate axes.
This model postulates that the effectiveness of leadership style depends on situational favorableness, i.e., the ease or difficulty with which the leader can influence his subordinates.
Six sigma approach has got the innate notion of the productivity that rests in the doctrine of perfection. That perfection is natural at every stage of production till the delivery to the end user, and that the fine tuning is possible at any stage if some variations crop up.
Market positioning is nothing but manufacturing a product keeping a specific target group in mind and marketing the product to them. In other words the manufacturers concentrate on particular group of customer for there products.
People at workplace have to work together in teams. While working together, conflicts and disagreements are bound to arise.
The challenges you have to deal with in a family business are unique and different from the ones people usually face in other businesses. There are some very common threats to family businesses, which you must be able to identify and address as quickly as possible because a delay in […]
A person should have certain characteristics to be an effective leader. Various theories are given to explain these characteristics. The three most important theories are trait theories, behavior theories and contingency theories. Trait Theories According to this theory, leaders are born with special characteristics that make them unique and different […]